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“Best real estate I have ever rented through. No issues getting in touch with them, no issues with bond, always got entry notices well in advance and had all maintenance issues fixed in a timely manner. Though Mackay real estates seem to set the bar very low. Vision definitely rises well above the rest.”

“Weve had 2 rental properties managed by Vision Real Estate for the last 12 years. In that time they have proven themselves to be extremely professional and dedicated. They ensure that prospective tenants are fully screened, to get only the best tenants. As a result once a lease is taken, there are never any rent payment problems and the regular inspections they do, always shows their recommendation of a tenant was perfect. Over the 12 years, obviously weve had several different Property Managers, however without exception, all have been outstanding in their commitment to excellent service.

By way of example, we were having problems with our insurer on a claim for repairs to a burst water pipe, that was hidden within a wall, at one of our rental properties. Rochelle Frenken, who is our current Property Manager, immediately offered to pursue the claim on our behalf. Going the extra yard like this, is typical of her dedication to clients.

Without hesitation, we would thoroughly recommend Vision Real Estate to other landlords, who want the best of service, combined with excellent communication skills and friendliness.”

“Sought out this Property Manager to care for our property. We have no regrets and will seek out Vision again when needed. Very professional, on purpose and attention to detail come to mind when I think of Vision. Thank you and much appreciated Tara.”

“Vision Real Estate Mackay has been managing our properties since 2008 and we thank them for their management over this long period of time. Our current property manager, Rochelle, has been our favourite with her efficient and friendly manner and the handling of our property matters in all aspects. We can thoroughly recommend Vision Real Estate to any rental property owners. Thank you Vision Real Estate Mackay for your past service and years to come.”

“Vision Real Estate Mackay & Dysart have looked after my Rental properties in Mackay and Dysart for over 3 years now …
Rochelle Frenken came on board over 2 years ago and is looking after my properties now …. I feel like I have known Rochelle for years … she is very easy to communicate with and always has good advice on any problems that may arise .

Statements come in on time every week and bills are Always paid … I don’t have to Do anything…. cannot be any easier .All the staff in the office are also very friendly and helpful.. So I am very happy to recommend Vision and not planning to go with anyone else in the future”

“Absolutely impressed with Tara Astfalck at Vision, prompt, quick responses & has great & accurate knowledge of the Tenancy Agreement. Always goes above and beyond for us – would recommend Vision Real Estate (Tara without hesitation.”